People Skills (4th Edition)

People Skills (4th Edition)
Neil Thompson
RRP:
NZ$ 79.95
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NZ$ 72.95
908686
9781137467553
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Published 1/12/2015
Edition Info 4th Edition - 9781137467553
Published In United Kingdom
Publisher Palgrave Macmillan
Pages 328
Size (mm) h234 x w156
Blurb Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.  Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

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