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People Skills (4th Edition)
Publication Information
| Published | 1/12/2015 |
| Edition Info | 4th Edition - 9781137467553 |
| Published In | United Kingdom |
| Publisher | Palgrave Macmillan |
| Pages | 328 |
| Size (mm) | h234 x w156 |
| Blurb | Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. |
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